When do dealers notify you?

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  • #309712
    MotoMoto
    Participant

      Probably not a definitive answer to this, but at what point do dealerships let you know about your car? As soon as it arrives at their dealership? Or not until after they’ve done all their checks, registering it etc and what have you…..asking for an impatient and anxious friend

       

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    • #309714
      kdwolf
      Participant

        I would assume depends on the dealership. But your “anxious friend” can always give a call to the dealer and ask – once the vehicle is in the country (presuming it is not UK manufactured), they have pretty good idea when it will be with the dealership. Once thing to note though, if adaptations are required, I would give a call and remind the dealer they need to book the slot (in my case -left foot accelerator).

        Sent from a mobile device.
        Apologies for briefness and spelling mistakes.

        Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
        Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
        Motability VW Touran Family Pack May 2019 (happy customer)

        #309719
        Rene
        Participant

          Tell your friend to ask the salesman to call him when the car arrives in the UK.

          We asked for updates along the way, and received messages when the car went to the production line, left the factory, arrived in the UK, arrived at the dealership (then made an appointment, gotta wait a week after it arrives at the dealer for some reason – on every order).

          Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
          Current: Hyundai Ioniq 6 Ultimate
          Next: we'll see what's available in 2028.

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