unsuitable car

  • Creator
    Topic
  • #107441
    scousesam

      hi guys what is the score on changing your car if it was no longer suitable due to illness getting worse and my car being a maual and could ideally do with a auto am happy with the car just the transmission getting a issue and still have 24 months left thanks ?

    Viewing 9 replies - 1 through 9 (of 9 total)
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      Replies
    • #107442
      roly
      Participant

        Speak to Motability. They allowed my to change after 14 months because my son (the DLA recipient) had to have a much bigger wheelchair which barely fitted into the boot.

         

        #107443
        scousesam

          do you just lose the ap?

          #107444
          joss
          Moderator

            Speak to Motability. They allowed my to change after 14 months because my son (the DLA recipient) had to have a much bigger wheelchair which barely fitted into the boot.

            There is no time scale regarding this. If your needs change dramatically, then just get in touch with Motability customer service.

            You may find this useful to read Motability If things change

            Joss
            Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
            Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

            #107445
            scousesam

              thanks joss

              #107446
              Craig

                The sames just happened to me.

                Ring motability they will be fine.  I even got a grant towards an auto.

                Less than 3 weeks from applying and I’ve ordered a new car which I get in 2 to 3 weeks.

                #107448
                roly
                Participant

                  do you just lose the ap?

                  They gave a pro rata refund of the AP but pointed out that I wouldn’t be eligible for a any good condition bonus as I was effectively terminating the lease early.

                  #107453
                  scousesam

                    thanks all am going to look into it tomorrow

                    #107486
                    joss
                    Moderator

                      Keep us updated scousesam

                      Joss
                      Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
                      Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.

                      #107490
                      Bird

                        In our case they charged us a cancellation fee and mentioned we will be getting the AP & good condition bonus back pro rata

                      Viewing 9 replies - 1 through 9 (of 9 total)
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