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Received an email from MB today starting “you’re close to our fair use policy ” and I may be asked to pay for or contribute in future.
It’s basically because I’ve just had 4 tyres fitted (on Kwikfit’s advice) at 27000 miles. Only tyres I’ve had. I’ve pretty much had a new set of tyres on every car I’ve had with MB towards end of lease and never had anything like this.
I was quite put out by this and called MB to ask what this is about. Apparently they want to keep costs down so introduced fair use. I pointed out Kwikfit felt they needed replacing who we have to use and got it approved 1st by MB, would they prefer I drive around with illegal dangerous tyres.
Got an apology that I felt the generic letter came across as a bollocking and not to worry.
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