Ohme updated app issues

  • Creator
    Topic
  • #289319
    Footloose
    Participant

      Hi all,

      prior to the two last updates from Ohme the app was working fine however I now receive notifications when I plug in saying”can only charge to 48%”even though i have 57% and looking to charge to 80% though the app seems to show the correct information and also during charging it will say error:is your vehicle fully charged or empty?When i unplug and get into the car in the morning it seems to have charged normally to 80% so unsure about the notifications?

      Ohme said to remove EV and return to percentage instead of target but that was worse with different readings on the app.

      All i get from Ohme is try this/that but I’d rather someone called as I can’t get through to them by phone and all I get is the odd email if I’m lucky.

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    • #289332
      Ioniq
      Participant

        Thats why I dont tether my car to the charger.

        On the Ohme app I selected the make an model. The App cant interrogate the car to find out how much charge it has, and charge accordingly.

        Because the Ohme charger doesnt know how much charge is in the car, it just charges at max until the car stops the charging process when its target is reached.

        That is what Ohme are suggesting, going back to dumb charging.

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