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Ok so car went back for 3 days and although everyone agreed there was a problem it was deemed safe and returned although it still needs repair as agreed. So after a further 150 miles this is the email to land on desk tomorrow. Thing is we don’t know what to do any ideas?
Since receiving the car back we have done approx 150 miles, strangely finding that after approx 40 miles the bouncing increases something that makes little sense really, however yesterday we returned through Elsemere taking the Shrewsbury road toward Wem. I would describe this road as a twisty A road great for motorcycles, but in the Traveller it can only be described as terrifying making me question wether the car is safe. We were travelling at between 45 to 55 mph in fact I have yet to have the confidence to take it above 60, anyway she suffered from ridiculous under steer into oversteer whilst occasionally jumping into the centre line it was so bad at that point, we have decided to no longer use the vehicle and would like it returned to you. Considering the issues we have had so far we think Peugeot need to be questioned as to how this vehicle passed quality control. We have had no issues with A/C since you fixed it, however the software update request has returned, the drivers window sticks all the way up not down and now the offside side door is closing erratically it was smooth but now jumps as if it’s not going to complete the cycle.
I appreciate that on paper the car has been deemed safe but as a long experienced driver I have to now disagree, I am even wondering should she be returned to the factory for investigation.
Thank you for your help if you could let us know what next step should be.