- This topic has 19 replies, 4 voices, and was last updated 3 weeks, 1 day ago by
.
- Topic
- Replies
Unless it’s changed since we got our Tucson last year, you should have at least 12 months of Bluelink PRO free of charge (the exact period depends on when the car was built – mine had 14 months free). After that you can either pay an annual subscription or, as I’m going to do, just let it drop down to the basic service, which remains free. I don’t find it to be terribly good, so don’t want to pay for it!
It’s a trial of 6 months for Pro, then drops automatically to a 3 year free subscription of Bluelink Plus, after that, it drops to Bluelink Lite.
No idea why yours keeps popping up, unless you haven’t properly set it up yet.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.Correct Rene, I remember posting this or a similar link and also downloaded it, just in case.
It’s obviously changed since last year, as we got over a year of PRO, not just 6 months. Will we drop to Plus or Lite? My 14 months of PRO ends next month.
Correct Rene, I remember posting this or a similar link and also downloaded it, just in case.
It’s obviously changed since last year, as we got over a year of PRO, not just 6 months. Will we drop to Plus or Lite? My 14 months of PRO ends next month.
Same link i posted.
Main issue is your weird subscription period – it should be either 3 years, or 6 months, for pre-2024 models (mid-2024 being the cutoff) and post-2024 models respectively.
You should hope that you fall into the “post-2024” era, since then you get 3 years Bluelink Plus (which is the important part with live traffic updates, remote features etc – Pro features are worthless). If you’re considered “pre-2024” in the Tucson, you won’t even get the free tier of Bluelink.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.Correct Rene, I remember posting this or a similar link and also downloaded it, just in case.
It’s obviously changed since last year, as we got over a year of PRO, not just 6 months. Will we drop to Plus or Lite? My 14 months of PRO ends next month.
Yes, my PRO expires October, so nearly 15 months since taking delivery. My app suggests I will drop to Lite which conflicts with what the above website suggests, hence the reason of taking a screen shot of the webpage, so I have a comeback if it doesn’t revert to Plus as it suggests and/or Hyundai decides to change the wording in the web page.
I’ve just looked at the app and, rather unhelpfully, it doesn’t say what the subscription changes to when the Pro subscription expires on 2nd October.
If I click on the message that mentions the impending expiry, it gives me prices for Pro (£99) and Plus (£29) but nothing for Lite, which makes me think that it defaults to Lite, but I’ll only know for sure when the free Pro subscription expires in a few weeks time.
From memory, I think the car was classed as a 2025 model, as it was the facelift model which was launched last summer. The car certainly gets OTA updates.
When you look at whats included with Pro. it includes “Infotainment Over the Air updates¹”( New full UK/EU maps + Regular enhancements of services and new features). This feature doesn’t seem to be available for Lite or Plus, so it could me like pre 2024 Hyundai’s without OTA updates you have to either download onto usb and install yourself or get the dealer to update maps etc.
For starters after all the fan fare from Hyundai about ccNC and connected cars, this is one hell of a backwards step and can only be seeing as a money grabbing exercise to get owners to subscribe to PRO. I have no intention of paying £99 a year and will use my phones google maps if necessary, which I find better than the Tom Tom live anyway. As for Amazon music, it don’t work properly, the App itself is rubbish, displaying remaining range in Km and charging from the app resets everyday, so the car charges whenever you plug it in and there are very few useable features for non EV drivers!
@Rene yes 24 Tuscon (ccNC), so applies to the new rules which came out this year Arch/April time, hence we have a longer initial period, but 6 months from when the eubscription plans launched.
the App itself is shit, displaying remaining range in Km and charging from the app resets everyday, so the car charges whenever you plug it in and there are very few useable features for non EV drivers
You know.. you could just set the app to miles, rather than wailing about how awful the app is.
My car also doesn’t charge whenever i plug it in, it charges when i tell it to – currently set purely to off-peak timeframe. So i plug in whenever, it starts charging 11:30pm sharp and stops at exactly 5:30am.
For the range:
go to “more” on the bottom right, go to “app settings”, change “Unit” from “km” to “mi (miles)”.
For the charging schedule, i mean.. if you need, i can walk you through it, but i don’t quite understand what you want from it, i found it reasonably self-explaining.
edit:
To be clear, i also don’t think that it’s a particularly great app, but it’s not better nor worse than any other car-app i’ve used before. It does what i need it to do, tells me remaining range, pre-condition the car, and set charging schedule and limits (which you can also set in the car, just more convenient in the app).
For reference, here’s my range indicator. Note how the car is plugged in but not charging, too.
edit2: added screenshot of the unit setting as well
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.You know.. you could just set the app to miles, rather than wailing about how awful the app is.
It rests back to Km no matter how many times you change it. I believe @Glos-Guys still does the same.
The charging schedule is set uo to start 00:00 and end 05:30 with off peak tariffs only (granny charger). It may work fine for a day or two then as soon, as I plug it in after this it just starts to charge straight away. It weird as you have to reconfigure the schedule, even though nowt as actually changed. I use a 13A smart plug now with no problems.
You know.. you could just set the app to miles, rather than wailing about how awful the app is.
It rests back to Km no matter how many times you change it. I believe @Glos-Guys still does the same. The charging schedule is set uo to start 00:00 and end 05:30 with off peak tariffs only (granny charger). It may work fine for a day or two then as soon, as I plug it in after this it just starts to charge straight away. It weird as you have to reconfigure the schedule, even though nowt as actually changed. I use a 13A smart plug now with no problems.
After spending a few minutes digging, it appears to be a ccNC issue. The only (few) people reporting it all use ccNC models, and Hyundai appeared to confirm that there’s an update coming for it (although that was in december 24, so.. not sure how much you can count on that).
In this case i apologise: it’s not something i can test. For my non-ccNC car, it works exactly as it needs to. There are also zero reports of Ioniq 6s having these issues, which is why i believe that it’s ccNC.
In which case.. sucks. Wouldn’t care too much for the range being in km, but the charging schedule getting messed up would be annoying.
edit: one last hoorah, what app version are you using – is it 2.0.24?
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.As @kezo says, there is a fault with the app, certainly for PHEV drivers. Even with the settings set to miles, not km, it will often express remaining EV range as km, whilst in the same screen showing petrol range in miles. I tried and failed to flag this to Hyundai, but they seemed incapable of understanding this! It’s patchy. Sometimes it quotes both in miles, other times as above. I’ve made sure that the settings are set to show miles (which they are) and even changes from miles to km and back again to see if that solves it, but it doesn’t.
As @kezo says, there is a fault with the app, certainly for PHEV drivers. Even with the settings set to miles, not km, it will often express remaining EV range as km, whilst in the same screen showing petrol range in miles. I tried and failed to flag this to Hyundai, but they seemed incapable of understanding this! It’s patchy. Sometimes it quotes both in miles, other times as above. I’ve made sure that the settings are set to show miles (which they are) and even changes from miles to km and back again to see if that solves it, but it doesn’t.
This particular issue (allegedly) is “fixed” or worked around by refreshing the status of the car in the app. YMMV, i can’t test it – since it’s not an issue with the app itself, but its interaction with ccNC based systems.
Hyundai did accept that as an issue, i just saw a post of someone who got a mailed response by Hyundai that there be a software fix (the post was from dec 24) soon.
Similar the question to you, what version of app are you using – 2.0.24?
I can tell you that this is not a PHEV issue – users of ccNC Ioniq 5 have reported the same issue. Not very widespread, but the response by Hyundai was to a Ioniq 5 N owner.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.My version is indeed 2.0.24
Same here!
In that case..
Sorry. But yeah – it’s not an issue with PHEV or the app directly, it’s the interaction with ccNC and the app, just gotta hope for an update.
One last thing you in particular could try is to set the charging schedule inside the cars infotainment (i don’t have ccNC, but i can’t imagine it being vastly different), and leave the app in power saving mode for a week or two. If the schedule changes, it’s a ccNC only issue (the app just showing you what the car changed).
Not that it changes much, other than the kind of update you’re waiting for (app update vs OTA OS update).
That isn’t going to fix the km/mi issue, of course. Out of curiosity, the car itself shows the correct units at all times, yeah?
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.The website clearly states after your Pro trial, it reverts to Plus for 3yrs as below
2024 models and later.
All Model Year 24 vehicles onwards come with a free 10-year subscription to Bluelink LITE, a 3-year Bluelink PLUS package and a six-month complimentary Bluelink PRO subscription, enhancing your driving experience and allowing you to experience what you may need in the future.When nipping out to fetch daughter, a pop up appeared to review and agree to new T&C’s (I have not agreed yet) see below screen shots.
- You must be logged in to reply to this topic.