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Hi good morning all ok am getting really fed up heres my storey so aug 2021 i ordered the vw id tour got messed about alot from dealer so started looking around march 2022 went to kia 1st of april 2022 cause the new sportage was on the scheme so the kia dealer told me i could get my hev gt line s for sept 22 to canceld the tour and ordered the kia so now gets a call november saying its going to be next year for the model i orderded but he told me he could get me the level 4 i said thats not on the scheme he said dont worrie i will talk to mobility. So he told me the car will be built with in 2 weeks cause he was promised by kia this was happining so i sai yer cancel the gt line s i will go for level 4 if its going to be before xmas WELL GUESS WHAT it still hasnt gone into production and now the kia dealer has told me there will be no more kias deliverd this year i am at my whits end here.
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How could he order the ‘4’ if productiom of that spec as ceased AND get motorbility to agree order change to a 4 if that trim was not on scheme?Some of these dealers are full of BS.
As a rule of thumb never ever trust what the dealer tells you, they will say anything to get a sale or to fob you off if their lie comes to the surface.
Motability are the only ones who might be of some help.
Sounds to me you might be best to start again, coralie. If you say what area you live, hopefully people here might be able to use their experience to point you to reputable and honest dealers nearby. There are some cars available from stock also, depending on what you need and how quickly.
I am in the north east of England Newcastle I am just so fed up it’s beyond words feel like I have been lied to since ordering the Kia
vinalspin, that’s not my experience. There are good ones…
You may be right wigwam but unfortunately just like serial killers they look the same as everybody else ???
Did the dealer cancel the GT line s you had on order?
The manufacturer deals with Mb and both decide what is coming to the scheme, not the dealership. Have you spoke to Mb to see if they excepted the 4 trim. My fear is if the GT line s you ordered has been cancelled and Mb don’t allow you to have the 4. Which is doubtful because the 4 trim I believe is no longer made or on Kia’s order books.
The only way a 4 trim would come through but doubtful, is if it was a customer order when it was in production and got cancelled by the customer. Even then he may have promised it to you but sold it on retail.
A typical salesman full of bull sh!t by the sounds of it.
My advice ring Mb and clarify whats going on asap 🙂
What a crap situation if it’s the dealer I’m thinking of next to the arena this is is not a big shock sadly.
From April 2024 Toyota BZ4X now From april 2025 Skoda Enyaq 85 Edition due to BZ4x being written off
Yer it is John
One thing to note is that you can’t order a “4” now – but if it’s being built in 2 weeks (allegedly), that order is already almost a year old, from a time when “4” was still available to order.
Obviously people who ordered “4” when it was available still get it.
Crappy situation, but there’s not much anyone can do. The dealer could very well be a crook, mainly because the “4” isn’t on the scheme and i don’t think that a dealer can “work something out” – but assuming he could, magically – this situation is entirely normal nowadays. Build/delivery dates can (and do) basically change on a daily basis.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.Totally suxx, if you was to cancel now and re-order something else, one things pretty clear ap’s have risen alot in a year and you’d be paying more now, than back then in most cases. Question is though how long do you stick with it for?
Do you currently have a scheme car or is this your 1st?
Many seem to be finding themselves in this position and there’s a multitude of reason’s as to why.
Some on this forum don’t like to hear the issues people are having with the scheme right now and how the long waits are effecting people.
I do feel that MB order’s are at the back of the queue as what do the dealers really make on the cars compared to selling it retail right now? and not much can be done about it.
Some dealers appear worse than others and I’ve not dealt with a few in the past and gone with dealers who been honest and make you feel welcome.
In your case I guess you’ve had the order details via mb, but does that actually mean a factory order has been placed by the dealer?
Personally I left the scheme back in june after 11 happy years on it and got my brand new car in 4 weeks and they said it would be 4 weeks and it was. Same car on the scheme would of been at least a 6 month wait and keeping the car we had for 6 months wasn’t going to work for us.
I didn’t get the car locally and I dropped of the scheme car to them when i picked up the car.
You can get a car also from any dealer that will let one go sooner on the scheme, but it’s not as easy to find them as it once was. Might be worth calling a few up, it depends what the ap’s are now and thats the other issue and why many are waiting it out, they’ve risen quite alot.
Cannot imagine waiting over a year then still being in the same position. We just couldn’t take that gamble. Things have changed since then also, the interest rates have risen. So new options off the scheme have risen. Used car price’s also have risen especially ulez compliant one’s.
For some it seems the scheme just isn’t delivering and the choices are pretty limited as well, as are the rising and rising ap’s to lease a car and yes dealers action’s ain’t Mbo’s fault but they are agents for and on the behalf of mbo, who don’t seem to care and will probally suggest to order another car, from another dealer at the higher ap now than you originally did and it’s all because of this crisis or that.
Some have had there order’s envn cancelled by dealers or the car model is no longer being made due to the long waits and/or specs have changed or trim level names changed and you must then reorder and pay the new ap. In one very recent post the ap was at least 4 times higher now than when they originally ordered.
It could even be 2 years or longer, before a car arrives for some like yourself, let down and let down again, whats to say it don’t happen a 3rd time or 4th time. If you was to place another order. Which is shocking really, but something i can see happening.
Some will say it’s because of chips, or Ukraine etc etc, the reality for many though it’s not feasible to wait so long and then be let down and the reasons given are being used as an excuse.
If you do currently have a scheme car that is suitable, then it’s less of a problem but if you don’t. I really do feel for you right now and the stresses it must be putting people under and at the end of the day that what really matters and is the aim of the scheme but for many right now it’s not delivering for them.
It’s getting more and more common on this forum stories of promises and then new dates given that come and go and still no car.
If you’re on Facebook hunt out the ‘Motability Advice and Special Offers Group’, they have a number of dealers who may have something you want available sooner rather than later. I’d give up with whatever order you think you have but check with Motability if you’ve an order in progress for something and, if so, what. Then see if something is coming up sooner than that..
Good luck.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.Mark
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