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Hi again
Our first motability car is finally on the way! I should be really happy and very grateful for the scheme. The reality is the DWP were a nightmare and most manufacturer’s seem to treat customers of the scheme as if they are less important.
I posted here last year as we were looking to get a car on the scheme. Our DLA claim was sent to the DWP in November 2020. It wouldn’t be until September 2022 that a 2nd tier tribunal would finally award us the higher rate mobility. I thought that would be the end of it. Unfortunately as it took almost 2 years to win the case, it meant we didn’t have enough time left on our claim to get a motability car! We had to wait 2 more months until November 2022 before our new claim form arrived. Completing the form immediately, it would be another 3 months before DWP even looked at our forms! Thankfully in February 2023 we were re-awarded mobility and finally able to order a car (27 months later)…
I phoned 14 different dealerships (some multiple times) from 5 different manufacturers I had shortlisted. Unfortunately only 2 dealerships bothered returning my calls. I wasn’t able to test drive any of the cars I’d shortlisted which is really frustrating and some of those cars were even removed from the scheme.
Finally we’ve decided to go with the Peugeot 3008 GT 300. The dealer said it could be anywhere from 6 months to 18 months if placing a new order (we can’t wait that long as we’ve been down to 1 car on and off for the past 2+ years). The car in the showroom looked stunning in red and there were some nice optional extras I liked in the brochure, but we had the choice of either a white one or a black one (both arriving in the UK within 4 weeks). I’m really not a fan of white cars and the black one didn’t look a patch on the red either, but it did have a couple of extras I wanted (and some I didn’t) so bit the bullet and ordered it. The AP with the extras was absolutely eye-watering, but I didn’t want a sluggish suv.
As long and as frustrating as it has been, I am glad the scheme is here. Despite the fact we haven’t quite got what we wanted, the scheme was really our only option, as we need to pass affordability in December for our mortgage and banks won’t count the DLA as income anyway.
If anyone’s interested I’ll post some pictures up when it arrives. Long and painful process but glad to be in the club so to speak.
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