Collection timescales

  • Creator
    Topic
  • #250210
    lynz1979
    Participant

      Hi everyone

      This is my 1st post and I’m so pleased I’ve found this friendly forum!

      This is also my 1st Motability vehicle, bit the bullet after our car started costing us money.

      I’ve ordered a Citroen C3 Aircross max and the dealer advised we should have it by February, which was fine.

      He then rang me last week and said he had the car in the network and we will have it before Christmas…which I was astounded at!

      Yesterday we received an email from Stellantis asking us to download and install the MyCitroen app. Does anyone know if this means they have the vehicle at the dealer?

      Thanks in advance!

    Viewing 7 replies - 1 through 7 (of 7 total)
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      Replies
    • #250212
      Ioniq
      Participant

        Lynz, it probably wont mean the car is at the dealers. But phone them and ask for an update on your order.

        They usually let you know when the car lands in the UK, and its a few weeks after that before it lands at the dealers.

         

        Well done finding the site and congrats on your first Motability car

        #250217
        lynz1979
        Participant

          Yeah the car is in the country and is at another branch of the dealer.

          #250225
          Pistnbroke
          Participant

            Yes it usually means it is within their control, so landed. You should receive notification of the reg number soon.

            #250226
            lynz1979
            Participant

              pistnbroke thank you.

              I’m a bit excited as our car is falling apart and the heating decided to pack up this morning on the schoolrun!

              #250228
              Dragonfly
              Participant

                Perhaps Santa will bring your new car, I hope he doesn’t ask me to wrap it ??

                Far away is near at hand in visions of elsewhere.

                #250253
                Ioniq
                Participant

                  It wont take very long Lynz to get your new car. But give the dealership you ordered from for a definitive update.

                  If the dealer suggested installing the Phone App, then its a good sign.

                   

                  #251082
                  lynz1979
                  Participant

                    Thanks everyone. I picked up my new car on Tuesday just gone. 2 and a half weeks after I ordered it.
                    Switching from manual to automatic is the best thing I’ve ever done…my left hip and knee are grateful!

                     

                  Viewing 7 replies - 1 through 7 (of 7 total)
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