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I’ve had my car for 5 days its A CLASS MB, its hard to get in and out of it.. I was wondering if its possible to change the car and if it is would I have to pay another AP
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You can change your car if your disability changes, but after 5 days?
Has your disability changed since you tried it out before ordering.
<p style=”text-align: left;”>These days, before you order, The advisor runs through a check list to see if the car meets your requirements, and you sign to agree to that. Unless you have waited ages or your condition has substantially changed from that agreement, you may have a problem, only way to tell is to speak candidly to motobility</p>
Seriously? this makes my blood boil.
I think you will be charged £250 and lose your GCB. Best thing to do is call them asap
Was it hard to get in and out at the dealer ?
I really liked the A-class, but knew it was a non starter just because the difficulty getting in and out.
The A-class is better for entry and exit than my existing Fiesta, which am struggling to use.
i think for a lot of disabled people its difficult to get in salon type cars , id love a mer a class salon c class or bmw 3 serious
but in reality i could not get in or out comfortable so like a lot of disable i need a high up suv style car.
i think when we pick a car i think we like i think we should be given the same car to try for a week or so , so we can see if we are sore in the car
Martino, I also think it would be great if you could get every motability car on a test for a couple of days at least to see what it would actually be like to live with. I also think people might feel more comfortable testing the car at their own pace rather than having a sales person talking rubbish in your ear while you’re trying to decide if it’s suitable
my brother went for a test drive last week he got to go on his own only cause of cov19 he said it was good not having sale man there
he went back two days latter had an afternoon test drive like the car so much brought the car back and placed an order
I think after 5 days it would be very difficult to argue that your needs have changed and they will probably tell you that you signed the form saying it was suitable.
I’m with Simon on this one ??
i think for a lot of disabled people its difficult to get in salon type cars , id love a mer a class salon c class or bmw 3 serious but in reality i could not get in or out comfortable so like a lot of disable i need a high up suv style car. i think when we pick a car i think we like i think we should be given the same car to try for a week or so , so we can see if we are sore in the car
Indeed martino. Unfortunately, some Motability customers appear to go for style over substance. I would have loved a little Mazda MX-5 when it was on the scheme for instance… but seeing how the seats were about 3 inches off the tarmac and I would have had to have been ‘The Amazing Rubber Man’ in order to get in & out of it – I reluctantly crossed the little beauty off my list the following day.
Five days later & wanting to change cars? I wouldn’t be surprised if Motability told you to sling your hook!
Hello Timmy,
After many months of lurking on this site whilst considering the best course of action to facilitate the mobility part of my particular disability, I have now joined just to allow comment on this post.
Firstly, it would be easy to take shots at this post, so I think you need to clarify your situation to allow the educated and informed forum members to help you better. For example, assuming your particular disability is physical based on your difficulty getting in and out of a regularly sized car, did you not try the car first? Did you have a test drive where you examined your ability to live with this vehicle for 3 years rather than look at the style and badge kudos? Did you not sign to say you agreed that this vehicle satisfied your needs? If you weren’t given the opportunity to test drive the car or sign to say it was ok then you have cause for complaint, to both the dealer and Motability.
If, however, you did have these opportunities and still signed up for an unsuitable vehicle then you should expect the financial or physical impact on you to be significant. We all make mistakes, but you have to pay when you do, and to expect the business who supplied you in good faith to absorb the cost is both unfair and unrealistic. Also, and I think this is my main point, most Mobility customers experience some degree of difficulty with motor retailers, and it feels like a fair proportion of this is down to the ability to refuse the sale for any reason, at the last moment. This gives a great deal of power, one that retail customers don’t have in anything like the same way, but with that comes the responsibility to not abuse that system. To do so is to endanger the relationship that the motor industry has with Motability customers, and cause further distress to your peer group in the future.
I’m sure your particular situation has more to it than is evident, at least I hope it does. For what it’s worth, I hope you find recourse, either through mediation with the various parties, or by acceptance that you need to accommodate some discomfort to facilitate a Mercedes Benz. I just hope that recourse doesn’t reflect on those next in line.
A post by a non registered member on a topic that’s bound to create turmoil and is a vague as possible with no reply from the op in almost 2 days of comments says to me somebody is taking the p*ss.
A post by a non registered member on a topic that’s bound to create turmoil and is a vague as possible with no reply from the op in almost 2 days of comments says to me somebody is taking the p*ss.
A case of “Tim – nice but dim” ???
Very eloquently put, I couldn’t have voiced the same opinion better myself. I think I speak for most in asking Timmy to elaborate on the points made, with a view to moving the topic on.
I reserve judgement ultimately until further info is provided, but on the face of it, the situation doesn’t look good on Timmy or the community accessing the Motability service.
im away from my paperwork but i promise to look into the original post, it does happen and im sorry to say it sometimes happens from the most unlikely of people, our only option is to go signed in only and would involve every poster being vetted via return email etc which will delay replies and so forth, as a Forum we are here to help as many people as we can with a diverse set of questions which we rely on our helpful members to not only share their own experiences but to give great advice, that Advice or info may well make a big difference to an individuals day to day life and overall well being so We thank everyone that takes part and shares their knowledge and experiences to others, we will try to be an open Forum as long as possible to remain helping those that need help, We are grateful to all those that take part and genuine posters, for those few that seem to have an agenda or try to cause upset, all i can say is as a Forum we will look into it and ban Anybody found trying to cause upset, we have a great Forum that is not only supported by our regular users but used as source of information by many onlookers which then become hopefully regular users. the safety and well being of our users remains paramount, and we will not tolerate abuse of this, instead of dissing the ones that abuse it which is not worth anybody’s time all we can do is thank those of you that take the time to help others and be part of the WMCForum because it’s YOU those genuine posters that make this the one of a kind site it is. Thank You
also i think but hope not that the op is taking the piss as ‘timmy’ is the disabled character from south park
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