[Craig]

Hi a friend of mine has an EV on order and has had the charger fitted,

His financial situation has changed and he is thinking ?of cancelling.

what will happen as he already has the charger fitted.thanks

Topic

[kezo]

Most likely he will be allowed to keep it, if around 6 weeks or more have passed since having it fitted.

If it was fitted today for instance and your friend cancled the car on Friday and ordered a PHEV for example I doub’t they will be best pleased but, alwas worth a courtesy call to Motability.

[Paul]

Its a strange one really because even if you dont cancel,if a new EV arrived at dealer and on pick up customer finds an issue with new car that warrants a cancellation ,that is not customers fault if then reordered a phev petrol diesal.

[Craig]

Thanks for the reply

[Ju ju]

I ordered an EV a few months ago, Had a charger fitted, then cancelled and ordered a PHEV because this was a bigger higher up SUV more suited to my deteriorating condition. Motability were very understanding about the cancellation.

[N]

Hi

what did they do about the charger that was already fitted?

thanks

[Ju ju]

Told us we could keep it.

[Windy]

I don’t think it would be an issue as the whole point is to get as many chargers fitted as possible I doubt they cost much to MB or dealers or manufacturers so I am guessing they know eventually it will be used as the roll out of EV continues plus you can hire it out ?

I am the carer / driver for my wife who cannot drive due to disability

[Author]

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