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Hello,
I’m a first-time leaser looking to place an order for my first car.
I was originally eyeing up the Vauxhall Mokka but as a 6ft3 and reasonably “large” gent I’ve found it won’t be suitable for me, nor is it particularly suitable as a family car given it’s severe lack of rear foot room and boot space.
The salesperson at the Vauxhall branch suggested the Grandland but they can’t tell me when one will be in the country for me to be able to test drive or look at any of it’s new features coming in it’s facelift for 2022. He did however state that if I was planning to place an order I would be looking at the possibility of waiting until at least June/July. Would it be possible to place an order for the grandland, but with the stipulation that I am able to test drive for suitability and whatnot before accepting my delivery in 6 months time? Will I need to pay my AP now or at the time of delivery? If I order today does my price stay at the price provided on the website today or at the time of delivery?
Also, is the Grandland at 1.2l turbo going to be comparable to the power of my 1.5 diesel Qashqai? Are Vauxhall reliable providers? Is the tech package in the Grandland reasonable for the AP?
I currently drive a Motability Qashqai leased to my mother but have recently had my PIP entitlement changed and can now apply for my own vehicle. My intention is to drive for my mum until my car is delivered, at which point it will be roughly 5 months before my mums current lease is over, can she return her vehicle early without incurring charges then? Will she still get her bonus for keeping the vehicle? Is it even worth applying for my own car in the current climate?
From my perspective I feel like I’m in the perfect position to order my own car, as I won’t be without a vehicle while I wait for mine to be delivered. Am I missing anything?
- Replies
1. Your order is your agreement to fulfil your side of the contract. Just be aware that breaking ‘any’ contract normally comes with penalties.
2. The AP is paid at the time of delivery, as are ‘optional extras’ (normally – but not always).
3. If you order now, then today’s price is the contract price; therefore it is the price you pay; irrespective of whether the AP changes (either upward or downward).
4. The Qashqai 1.5 diesel is 108bhp, the Grandland 1.2 turbo petrol is 128bhp.
5. Vauxhall reliability is probably as good as any other ‘major/ volume’ brand, and is now part of the same group as Peugeot and Citroen.
6. Any value in any car is the buyers ‘perception’ of value, and cannot be quantified; but Vauxhall cars seem well specified for the price, but may lack the quality of more premium brands. Your other consideration, is that your short-list seems to be one vehicle. That would somehow negate the value aspect.
7. ‘Possibly’ won’t incur charges at that time, even though she will be breaking the Terms of the Agreement, which would then ‘probably’ cancel the Good Condition Bonus.
8. As the ‘current climate’ has no end date, only you can decide on whether you want (or need) your own (additional) car.
9. As discussed on other threads, there is much talk of 2-year lease extensions to the current car. That term is a maximum, and gives breathing space for the current climate to change. You know the car, no AP to find; and carry on as you are – for the time being.
I would like a mid-to-large SUV, like a qashqai, HS, Sportage or Grandland.
I’ve become rather accustomed to driving with digital displays, infotainment, electric handbrakes, stop/start tech, parking sensors and cameras but I wouldn’t necessarily say that any of those being missing would be a deal-breaker. But, technology and overall “bang for your buck” is certainly a key selling point for me.
I’m also not in any particular rush to get my own vehicle, I can comfortably use the Qashqai and it is more than well-speced as it is, it’s more a case of my entitlement meaning my mum could give her vehicle back and have the funds in her pocket rather than motability’s pocket.
You mention that once I place my order I have entered a contract, is this correct or is the formal contract in place once the vehicle is collected and my pin is submitted? Would I be able to cancel my order before it arrives should I find out (through a test drive or similar) that the grandland is not suitable for me?
I believe Motability ask you to confirm that the car ordered is suitable for your needs and you are happy with it. So, it would be prudent to do just that. You may have to do some legwork and call other dealers for their stock availability so you can get to try one.
Do you have off road parking? The MG ZS electric has just had a face lift and might work for you?
Skoda Enyaq Race Blue
Re your paragraph, “You mention that once I place my order I have entered a contract, is this correct or is the formal contract in place once the vehicle is collected and my pin is submitted? Would I be able to cancel my order before it arrives should I find out (through a test drive or similar) that the grandland is not suitable for me?”
The order is placed with the Dealer as per the specification you require, and the Dealer then requests said vehicle from the Manufacturer.
When you enter the PIN, you have then accepted said vehicle to be acceptable; as being to specifications as ordered, but subject to any manufacturers change of specification between the two dates.
Having a disappointing test drive between the two dates is not a valid reason for cancelling an order. Likewise, neither is placing an order for a Qashqai, HS, Sportage and Grandland – then accepting the vehicle which turns up first. (Hypothetical scenario)
Reed – Whilst I am sure that nobody means to deliberately mislead you, some of the advice that you have been given in response to your questions is incorrect.
It is perfectly possible to cancel an order at any time up until the point that you accept the car by entering your PIN. There is no penalty or comeback for doing so. Try to avoid paying a deposit as it’s easier if you do cancel. It’s not a requirement to pay a deposit – you pay the AP when you take delivery of the car – but dealers are allowed to request a deposit and whilst most don’t, a small number ask for one.
A lot of contributors to this forum have cancelled orders over the years and there are others who were awaiting the 1st Jan price list to decide whether or not to allow their orders to continue or cancel and order something else.
It is always advisable to test drive a car before ordering, but if you are eligible to order now and you think that a car would be right for you but, for some reason, you cannot test drive one for some months (new model due out etc) then yes, you can order it now to get in the queue and if a subsequent test drive proves that it is unsuitable then you can cancel and re-order something else. The new order doesn’t have to be with the same dealer or manufacturer but, understandably, the Motability system will only allow you to have one active order at a time!
If “It is perfectly possible to cancel an order at any time up until the point that you accept the car by entering your PIN. There is no penalty or comeback for doing so. ” is correct, then maybe that’s why Motability customers are put at the back of the queue by some dealers.
If “It is perfectly possible to cancel an order at any time up until the point that you accept the car by entering your PIN. There is no penalty or comeback for doing so. ” is correct, then maybe that’s why Motability customers are put at the back of the queue by some dealers.
Yes it is correct. Only a very small proportion cancel, but it is perfectly possible to do so and it is important that Reed is given accurate information. I suspect that a small proportion of non-Motability customers cancel orders as well (excessive lead times etc). The reason that Motability orders are getting lower priority (as with other leasing companies) is due to limited supply (chip shortage etc) and priority being given to more profitable private sales. That being said, I have been looking to replace one of my daughters cars as a private buyer and the lead times I am being quoted don’t seem to be any better than those that Motability customers are being quoted!
Note that cancelling an order can and probably will nowadays lead to a cancellation fee, as does terminating the Qashqai lease early. On top, the good condition bonus will also be reduced.
Note that cancelling an order can and probably will nowadays lead to a cancellation fee, as does terminating the Qashqai lease early. On top, the good condition bonus will also be reduced.
Yes that’s true if you terminate a lease early with a car that you already have (always been the case, as far as I know) but Reed wasn’t asking about that. The question was whether you could cancel an order before you have taken delivery of the car.
Edit – apologies. I thought you were referring to when you cancelled your lease. I realise now that Reed had mentioned his mothers car too, so yes you are quite correct.
Note that cancelling an order can and probably will nowadays lead to a cancellation fee, as does terminating the Qashqai lease early. On top, the good condition bonus will also be reduced.
Yes that’s true if you terminate a lease early with a car that you already have (always been the case, as far as I know) but Reed wasn’t asking about that. The question was whether you could cancel an order before you have taken delivery of the car.
Hm.
My intention is to drive for my mum until my car is delivered, at which point it will be roughly 5 months before my mums current lease is over, can she return her vehicle early without incurring charges then? Will she still get her bonus for keeping the vehicle?
edit:
😉
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.Rene – see my edit in my post, which I made as soon as I posted but still not quick enough for your response ?
Yeah i saw, no worries. 😉
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.This thread offers good advice but not 100% accurate. Always speak to motability customer services. If not 100% sure about the car you are buying then find out the policy on deposit refunds. It is becoming normal practice for dealers to take a deposit to stop customers simply changing their minds, a deposit which may not be refundable.
This thread offers good advice but not 100% accurate. Always speak to motability customer services. If not 100% sure about the car you are buying then find out the policy on deposit refunds. It is becoming normal practice for dealers to take a deposit to stop customers simply changing their minds.
yeah but trouble is, they keep changing their minds too, or just lie.
Current Car: Hyundai Kona Premium EV...2 way 40kg hoist
Last Car: Toyota C-HR Excel Hybrid...4 way 80kg hoistNot sure why you’d ask Motability customer services in regards to non-refundable deposits or cancellation fees, since both are asked for by the dealership and not Motability.
They’ll tell you to ask the dealership. In fact, they even state it on their website.
Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
Current: Hyundai Ioniq 6 Ultimate
Next: we'll see what's available in 2028.I wonder if that comment “may charge a cancellation fee” is just to deter too many people from doing it? I can recall quite a lot of examples of forum members cancelling orders over the years. One or two had some initial hassle getting deposits back (but always did in the end, so I don’t think they are truly non-refundable) but never have I heard of anyone incurring a cancellation fee. Surely for that to stand up in law you’d have to have signed a legally binding contract that specifies what such a cancellation fee would be? I don’t ever recall signing such a contract with any of our Motability car orders.
In fact, I’ve just remembered that when we ordered our current car back in March, there was some debate over how long the car might take to arrive. The dealer actually said that we were at liberty to cancel the order at any time if we weren’t happy, even though we had added quite a few options and hadn’t paid a deposit. As it happened, the car arrived in less than 4 months.
In the current climate I don’t think that any dealer is going to be stuck with a car and, arguably, a last minute cancelled Motability order that can be sold to a private customer could be a win win for a dealer ?
We have ordered a Vauxhall Grandland 1.5 diesel automatic Ultimate just before Christmas, AP £1,749 with no change this quarter, the dealer did not ask for a deposit. They put the estimated delivery date as 31st August 2022, but he told me to take no notice of that as he had no idea when it would be delivered.
There are no Grandlands in showrooms yet, they should have been here in November, the dealer did say they are expected in January (though he did not say which year) so could be any time now.
@Reed the Grandland is a facelift version of the outgoing Grandland X and not a completely new car, as far as I can see the main differences are the full digital dash (on all but bottom trim SE) and the new type visor front grill, is it possible that you local Vauxhall dealer or any local garage has a used Grandland X for sale that you can test drive to give you an idea?
You can download Vauxhall brochures here
http://www.vauxhall.co.uk/tools/request-a-brochure.html
The trims go from lowest to highest, SE, SRI, Elite, Ultimate, be aware that with the diesel automatics the lowest SE trim is actually the highest AP, also be aware that you need to be at least 25 years of age for any of the Grandlands.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.In the current climate I don’t think that any dealer is going to be stuck with a car and, arguably, a last minute cancelled Motability order that can be sold to a private customer could be a win win for a dealer ?
My guess is as thing are at the moment dealers would have their fingers crossed behind their backs hoping you do cancel at a later date.
The car I ordered in October has already had its retail price increased by about £850 and sure to be another increase by the time the car is delivered so should I cancel that one the dealer, as Dire Straights would say would be getting “money for nothing” that is unless the manufacture knows its a Motability car and wouldn’t honer the delivery price previously agreed.
I should clarify I was saying I was hoping for a car similar in size to the qashqai, not that I intended to place multiple orders and wait for the quickest to arrive.
From what I can decipher, I am right to assume: I could place an order for a Grandland immediately and would be within my rights to cancel that order (potentially with a cancellation fee) up until the day I provide my pin?
Would it also be reasonable to assume that the early termination fee for my mothers scheme vehicle and reduced GCB would be offset by the PIP entitlement recuperated over the 5-6month period in which the vehicle has been returned and my mum is now receiving her full PIP allowance instead of paying Motability? Has anyone had any experience with an early termination and it’s fees if any?
Is the ride quality, power and such going to be comparable or identical in the grandland x to the point that test driving one would give me an idea of what I can expect?
Covid and the chip shortage has certainly made it interesting to get a new car… I’m lucky I don’t need to settle for whatever I can get immediately. Thanks for all the advice and best wishes to all of you who are waiting on your orders and such.
I don’t know anything about early termination, but the Grandland X should give you a good idea the engines and gearboxes are the same as far as I’m aware.
What trim are you considering, do you want an automatic or manual, diesel or petrol?
If you download the brochure or look on the Vauxhall web site you’ll be able to see the power, 0-62 mph time and the mpg, you can then look at the Nissan web site and compare to the Qashqai. The Grandland has a 1.5 diesel option as does the Qashqai you already have so I can’t see there being much difference if you chose the 1.5 diesel Grandland.
As an example if you prefer an automatic then the diesel is £150 AP cheaper than the petrol for the top Ultimate trim. If you want a plug in hybrid then the AP is sky high plus you will loose some boot space.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.This is a YouTube video of the Opel Grandland I think it will be the Sri trim in the UK.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.Hi Marc
I’ve been looking at the Elite trim, Petrol 1.2t it has a higher ps/bhp than my current Qashqai.
I also like the SRi, but from what I understand, the Elite has the better technology package and still has the “sporty” painted roof and wing mirrors and tinted windows that the SRi is so proudly selling.
The lead times according to Vauxhall store is roughly 6 months, which is a long time, but it seems the same or similar is to be expected of most places at the moment with the exception being in-stock cars. As I have previously mentioned, having my mums qashqai means I am not in the need to rush to acquire something immediately, I can wait.
Someone mentioned about age as well, I can confirm I am over 25, so the restriction is not a concern. I do however query whether only the main driver must be 25 or over, or do ALL drivers have to be over 25, my wife will shortly be 25 (she doesn’t drive YET) and my younger brother who is a named driver on my mums car is 22, does anyone know if he will be able to drive my car?
Going through Vauxhall’s online ordering process it confirms that if ordered today the GRANDLAND SE will be available for delivery sometime between 04-07-2022 and 25-07-2022
Hi Reed
I don’t know about the age restrictions but I think it is to do with insurance with people under 25 only insured to drive cars under a certain PS, I would think all named drivers will need to be at least 25 years of age to drive a Grandland. I have a company car and our fleet insurance only insures people over 25 irrespective of PS, I can have 3 named drivers on my company car, me as default and up to 2 family members, I have myself and my wife, both of us over 25, so it’s not a problem. However we can pay a premium, stopped from our pay, to include named drivers under 25, if it was me under 25 then my employer would pay, if a family member then I would pay. Maybe Motability have a similar option, you will need to contact them before you order any car.
If we rule out plug in hybrids then both petrol and diesel Grandlands are 130PS the petrol is quicker 0-62mph but the diesel has better overall mpg, it depends what you want to do, if you are doing short local runs then you may appreciate the acceleration of the petrol, but if you are doing long runs then you may appreciate the better mpg of the diesel, also take account of the AP, as I’ve already pointed out the 1.5 diesel automatic Ultimate is £150 AP cheaper than the same car with a petrol engine.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.
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