I asked about which models have adjustable forward head rests, the person didn’t know but rang me back the next day, telling me none did as it was illegal and unsafe? To which I told her that’s not true as I’ve had cars in the past with the function.
So she put me onto a supposedly expert who told me the same.
Odd that as we ordered a Tiguan with the fully adjustable head rests i was looking for.
So like in most cases do your own homework.