<p style=”text-align: left;”>We had cause to complain to Motability about KwikFit claiming to replace a tyre when in fact they repaired it.</p>
As I recall, Motability said they have a fixed price contract with Kwikfit and are not charged per job, so they weren’t interested.
Kwikfit head office were, though as the fitter had charged back for a tyre which no doubt walked out of the door..