Just to let you all know there has been a solution but sadly the solutionwill loose me £1000 Obviously I cannot get back the optional extra payment but today Motability have agreed to let me terminate if I so wish to ? They have also waived the £250 cancellation fee and rounded my good condition bonus up to help Motability also informed me that I could of tried the car on the day before entering the pin and rejected it then. Instead the salesperson steamrollered me into a seat and made me sign everything over before getting the car for me Its amazing what you find out later……………………………….. We are currently having a domestick here though as its been made clear Sam (My Friend/Flatmate/Carer delete as applicable) is not happy its going back. Deep down I want another Volkswagen and thats causing a row Dealership I went to for years has really gone down hill but to me though boring VW are a comfortable pair of shoes Will keep you all posted Thank you for all your support and advice you have been brilliant
At least you can start to look afresh now and hopefully find a vehicle (VW or otherwise) which will be more suitable for your particular disability.
The only potential downside (other than losing the £1k on your optional extras on your BMW) is that you will keep the uncomfortable BMW until your next vehicle arrives. Hence, it could be worthwhile trying to find a dealer who has pre-built stock, rather than wait many months for a ‘new build’ to arrive, as has been the case with some VAG cars of late. Okay, you don’t get a full choice of colours or extras, but you could be driving away in a more comfortable vehicle a lot quicker than waiting for a factory built order.
It is not always easy trying to ‘test out’ your new car with a sales person hovering over you wanting to get you to input your PIN on vehicle collection day, but remember you are the customer and stuff the salesman/woman. Only enter your PIN when you are satisfied with the vehicle.
Dave