Reply To: AP Reduced

#90528
Woofycoofy

    Thanks so much for your replies . I have already made a formal complaint to motability but they won’t help at all . I can’t believe they told me I couldn’t reorder the same car as it was off the scheme but the dealer said he could ? Who do you believe and that shouldn’t happen. The dealer and motability both wanted me to get the car ASAP even though I was poorly and didn’t give a fig about me at all . I feel they have both let me down and am gutted . Unfortunately I put some extras on it or I may have thought of returning it . As for doing my homework on fuel consumption,I did ,I called a few dealers as it was a big concern and they all assured me it would be about 35 mpg normally ,I was even worried about that but it’s absolutely terrible and I only drive around our town about 30 mph . I will probably go to the financial ombudsman and see how I get on but I was definitely told by motability that when you sign to pay a certain AP then it can’t come down but it won’t go up either . I did say to her it couldn’t go up as it is the highest it could be . They are meant to be helping us not misleading us in to making the wrong decision. Thanks again very ugh I appreciate all the help and kindness