Oh dear I better not tell you about the money they have spent updating thier back office system, and now finally September going to improve the customer website, (but no mention of the car search) A redesign and improvements.
oops I guess I sort of did. So:
The Motability customer site is currently undergoing a redesign to streamline the customer experience and apply new branding.
The revamped site is expected to go live towards the end of September. As a result, a content freeze will be in effect.
Any events submitted from 8 September onwards will only be approved and published once the site relaunches.
how the new website will benefit Motability customers:
Simpler navigation with fewer links and better use of sub-headings.
Cleaner and more simplified layout.
Clearer user journeys split by product type: CARS, WAVs and PWS.
Improved options to self-serve.