I’m very glad you’re sorted just for people’s fyi
British seat belt buckles are built to withstand 15,000 Newtons of force that’s 1.5 tons. Who is putting that much pressure in the back of a little Hyundai FFS, I doubt it’s even physically possible to damage both like that I have my doubts it’s physically possible.
I wonder if this is a scam to tap up Motability cos they’ll just authorise it no harm right? Maybe MB should be looking at whether they’re getting fraudulent garage claims.
It’s honestly seems to be at the point we need to photograph every bit of the car before a garage gets it just in case. Also highlights how poor MB customer service really is now too.
Hope it’s all sorted at no cost