Welcome to Skoda. I had to manage my own battles with both Skoda & MB and eventually decided to take MB to the Financial Ombudsman (I have no capacity to take them both). Their investigator upheld my complaint, yet MB rejected and it is now waiting for the Financial Ombudsman “real” ombudsman (not an investigator / mediator / whatever they call those people) to make the final decision. In my case it is an opposite – my dad drives only Kodiaqs since they appeared. Every 3 years returns an old one and takes a brand new. Never had an issue. My Enyaq 85x SportLine is all about the issues (with electronics) – MB even acknowledged it by accepting early termination on mechanical grounds, but I cannot afford a new one since the AP climbed from £1,599 I paid for in April 2024 to £3,999 when I raised a complaint with the FO back in June 2025 and now over £5,000 for a new one. So I have made lots of popcorn and wait for an outcome.
Sorry to hear. I hope you finally get the outcome that you want 🙂
I have ASD and thus have difficulty with social and understanding information, written and verbal. I process information in logical blocks, before I reply. Sometimes I'm right and sometimes I'm wrong.
I also have a corneal visual condition, which makes me visually impaired without daytime, or daytime bulbs, among other disabilities/conditions.