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Hi,
Disaster has stuck once again and the Kamiq has been sent back to Mon Motors for yet more work thanks to oil dribbling out of the camshaft sensor housing. I’d already opened a complaint against the service that I wasn’t getting from Mon Motors Weston after they failed to rectify any of the previous issues before I found the oil leak on my driveway.
On the senior case manager at ŠKODA UK Customer Service’s advice, I called ŠKODA Assist (The AA) who I’ve had out before and they wouldn’t come out because of it being a Motability customer and transferred me to the RAC who thought it was acceptable to estimate 10 hours into the middle of the night before someone could come and “look over” my car just because it was at home. I cancelled the RAC and got back to the AA and got transferred to the AA Fleet Management Team and sent a patrol out in 50 minutes who confirmed the oil leak and booked me into their VW Group rental fleet or Enterprise if they couldn’t help keep me moving.
I contacted them to arrange the collection of a rental car yesterday and they told me that they had an Enyaq hiding in Bath and that they would supply me with an Uber to fetch it but wanted me to check with DLM about insuring it on my policy. I got the go ahead by DLM and got back to the AA, they then refused to help me because of being a Motability customer once again and insisted that they weren’t responsible despite Motability Operation’s permission and ŠKODA UK’s advice to use the AA due to the RAC and Europcar’s profound incompetence that I’d had the displeasure of dealing with last week when they gave my automatic medium SUV to someone else and then told me that they’d ran out of cars and then wanted 2 weeks to deliver it so I had to go and fetch a battered VW Golf in Bristol on the train at my expense as they wouldn’t cover a taxi.
After another two hours of back and forth to various parties on the phone, I eventually worn down the AA to supply me with a car as soon as I gave them the name of the senior manager at ŠKODA UK.
I caught the Uber to Bath from Weston after dropping my car off and arrived to find a lovely Enyaq with no charge left to get back to Taunton. Plugged in at the Toyota showroom free of charge next door and buzzed enough juice into it to get me home, oh and there’s no Granny Cable so I’ve been relying on the rapid charging network and Electroverse.
It’s a lovely car and I’m absolutely smitten, especially with the AR Head Up Display and massaging seats, but it’s only claiming a maximum of 250 miles at 80% with no heating on and in Eco + B mode.
I’ve been eyeing up some lease deals on an Elroq 85 Edition which is food for thought on my future on the scheme. The Enyaq is an 85x but I really don’t see the need for AWD and the extra joie de vivre away from the lights.
I know a few forum members have an Enyaq, what do you get on a normal day range wise?
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