One question for all these people with bad experiences, did you submit feedback to Motability?
Motability have said multiple times that they want the experience within their accredited dealerships to be positive ones and all dealerships are made aware that they have a responsibility to ensure the vehicle they provide is suitable for each customer. Which, to me at least, means you’ve got to be able to test drive the car for a decent period of time to be sure that it suits your needs.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark