I think, if it were me, I would be onto Kia UK with a strong worded complaint about the croc of shit dealer or person and that my next move if it wernt sorted, I would have no hesitation going to the Ombudsman, as the car is not fit for pupose for the UK as is! Kia states the EV3 supports AC charging with a maximum capacity of 11kW, which includes 3.6kW, 7.4kW. If however, they said a minimum of 11kW, that would of course be a different story, but they don’t. Can’t say I was shock when you said Arnold Clarke.
I’m not sure Kezo.
I’ve just been to the Kia website and sure enough, if you dive deep enough into the technical specs, there is a grid as to what models are suitable for what chargers and how long they take.
The EV3, EV4, EV5 and I think EV9 are not suitable for standard 7.2/7.4kw home wall chargers. Minimum is 11kw. So I think Arnold Clark are correct.
Only the PHEVs like yours and the Niro will charge on 7.4kw chargers.
This is a disastrous move by Kia and it means that the EV5 is off the potentials list for our next car!
2024 - BMW i4 Grand Coupe eDrive 35 Sport
2020 - Volvo XC40 T4 Inscription
2017 - Audi Q3 TFSi Sport S-Tronic