this is something i am a bit concerned about when i go to order the new car. usually every april i get a breakdown from veterans agency detailing the various components of my war pension including the portion they send to motability. but last year all they sent was a letter detailing the total amount to be paid into my bank as a total sum no mention of wpms or breaking the war pension down as also and disability pension just the total into the bank they did say in the letter the change was due to time constraints and that they were busy. so the only thing i have detailing wpms is 2023’s letter detailing 2023 amounts. @bigdave any ideas?
Yes, the 2025/6 War Pension uprating letters were a complete lash up. Many complaints were made to Veterans UK about there being no breakdown to show awards of WPMS and/or Unsupp, ALSO or Constant Attendance Allowance etc etc.
The VAPC’ I sit on, as well as others have been told that this year’s (2026/7) letters due to be sent in April 26 will revert back to the original format, showing a full breakdown.
In the meantime, if you need a breakdown letter for such as Motability or road toll concessions etc etc, you can ring Veterans UK on 0808 1914218 and they will post out a breakdown of your current award for 2025/6.
However as you are already a Motability customer, your details should already be on the Motability system showing you have been awarded WPMS and should work fine at the dealership without having a current award breakdown letter when ordering a new scheme vehicle.