Update.
They sent an enquiry to the factory after they bricked in on Friday.
Skoda sent them a “hot fix to the computer” which they applied yesterday and once again today which has …… bricked it yet again 🙁
So, another enquiry sent to the factory this morning followed by “sit back and wait as we have no idea how to fix it” 🙁
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!