Reply To: Tyre replacement

#318742
belfast4
Participant

    I got this wording from their website Tyre allowance You can have up to eight (8) tyre replacements over three years, as part of your agreement. If your lease is longer than three years, you might have two (2) extra tyres, for each extra year. Excessive use If you go over the eight-tyre limit within the three years, we might ask you to cover the cost of any extra tyre replacements. Fair review We understand every customer’s situation is different. When we review tyre replacements, we’ll always consider factors like: Your vehicle’s mileage How you’re using your vehicle This is to make sure we’re being fair, and to keep the Scheme sustainable. Your responsibilities To help us keep our tyre replacement policy fair and sustainable, we ask you to: Report tyre damage quickly and accurately Take reasonable care of your vehicle and its tyres, including avoiding known hazards and unsafe driving conditions Give honest information about the cause of tyre damage when we ask you Take part in reviews if your tyre use goes over the standard allowance, or shows signs of excessive damage If you follow these guidelines, you’ll help make sure we manage tyre replacements fairly for all customers. The word might to me says it’s not a strict rule. I just dont know if they will listen to us and if this is just shiny writing because its public facing and they dont want to scare any new customers?

     

    I would love to hear them if you give it back with 4 of the cheapest Chinese tyres available.