@Kezo it’s not the full system being implemented they’re trying it out but the queues are huge!
@Jojoe I’m thinking the same thing!, But, I have a trip next Tuesday with my daughter to see some Xmas markets in Brussles, France and The Netherlands, we had to cancel the same trip last December after one of her cats was shredded by two Lurcher type dogs in front of her and she was bitten 🙁
We retrn into Liverpool on Dec 10th and get back into Durham around 2:30 – 3pm, I then have to drop her off at her mums, get home and sorted and then drive to South Shields to have new CT scans of my kidney at 6pm, so another busy day!. At this point I’ve now been up since about 9am GMT on Sunday morning!, better get to bed I think!.
Spoke to KLM this morning, no help at all, eventually said the case was closed and nothing further could be done!, they suggersted I spoke to lost luggage at Newcastle airport when we kanded. That didn’t happen as the Swissport desk wasn’t even manned this morning!.
I rang them this afternoon, nice lady looked into it and found KLM had closed the ticket on the 14th, the day after we reported it! My Ex’s bag didn’t arrive in Tortola until the 20th!!. Mine is now completely lost and they have no way to try and track it due to the case being closed and archived by KLM.
Her advice is to make a claim against KLM directly online, apart fom the cost of the suitcase and clothes etc. to add on the cost of the entire cruise, the distress it caused, the speciality dining we booked and were refused entry to because we were’t correcty dressed to their dress code etc. etc.
She did say that they get bags turning up that have been lost for weeks and even months regularly so there may be a small chance it will show up in the future.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!