Reply To: Service at dealer picked up and delivered damage

#315957
on the spectrum
Participant

    @on the spectrum, If the dealership caused the damage get them to pay for the repair. You shouldn’t have to pay for something that wasn’t your fault! Stand your ground and good luck. 🤞

    I have tried phoned the a number of times and they say the service lady said she will speak to the manager as he was away the day it happened and then on friday I heard nothing so phoned again in the morning could not get to service lady and the salesman said she will be calling you but still not heard anything I feel like I am being a pest I did ask for the £100 excess but not sure this is going to happen. Also as many dealers getting through to the dealer is a nightmare as even though they use the old local tel number if like many times you cannot get through it goes to a national call centre and you still never get a call back, it feels like you are bagging your head against a brick wall.