Perhaps send Motability a very short, but clear and concise message:
My scheme vehicle was returned on Wednesday 24/09/2025, yet the hire car remains at my premises. The hire company confirms it can collect at any time; the delay is solely due to DLM. I lack off-road parking, therefore will accept no liability for any damage to the vehicle. Please ensure its collection within 48 hours.
Sent from a mobile device.
Apologies for briefness and spelling mistakes.
Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
Motability VW Touran Family Pack May 2019 (happy customer)