Normally it arrives on the same day. But if you have an issue with Proximo, Motability would cover your taxi expenses. You need to get in touch with them first and they will set you a budget. Normally very small, but you can argue why you require more: in my case it was daily routine of 40 miles.
They did it for me multiple times due to ongoing issues with my last two vehicles.
Sent from a mobile device.
Apologies for briefness and spelling mistakes.
Motability Skoda Enyaq SportLine 85x April 2024 (unhappy customer - Ombudsman pending)
Motability Mazda CX-60 PHEV July 2023 (unhappy customer - early termination on mechanical grounds)
Motability VW Touran Family Pack May 2019 (happy customer)