Had my first go at public charging today – very nearly a disaster, but a quick call to the charger company, and all was well.
I paid £35 up front, plugged in and slid away for a nice full English with friends, only to come back and find that we had another 5 hours and 20 minutes to wait until the 80% ‘full’ happened!
Yup, tiny phone keys , old eyes and large fingers- I had pressed something incorrectly?
We couldn’t wait so I rang the ‘helpline ‘ and the very helpful Guy , immediately shut the charger off, remotely,and also immediately refunded. £27.97 to me , no argument, no question , no dispute, he just did it then and there , couldn’t ask for better service!