I find Motability customer services don’t always give the best consistant advice. Given Motability RAC contract only covers the car, I can’t imagine if someone was to break down with a trailer in tow, would RAC leave it at side of road, whils’t recovering the car or charge a small fortune to recover the trailer? Another problem lies with all breakdown companies, prefer where possible to recover you to a local garage for repairs to be carried out. Obviously, this would not be allowed with a Mobility car, leaving little option other than to be towed to a main dealer, that possibly miles from home. In this case would Mobility get you home by taxi, leaving you to recover trailer at own cost, allow a small repair to be carried out at a local garage and refund costs? Does MayDay cover you if you become ill and is it guaranteed recovery home or local repairs where possible in the event of a breakdown?
At present we pay an additional £65.00 for caravan towing recovery, however hidden in the small print the tow vehicle has to breakdown, they will recover both the tow vehicle and caravan, if the caravan breakdown tough luck you are on your own. If you become ill and cannot drive you are own your own.
As we members of the Caravan and Motorhome Club we can have Mayday Rescue which is basically an enhanced Greenflag. Mayday we recover both the vehicle and caravan if I became ill on holiday, Mayday if the caravan breakdown they will recover the caravan and bring it home and take it to a caravan dealer within 75 miles, with the RAC arrival tough luck you are on your own.
I just cannot believe the RAC Mobility does not cover vehicle recovery if you become ill.
Before I go away again I am going to purchase Mayday Premium UK £113.00, I will not renew our RAC Arrival in September.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.