The saga continues
So no meter readings for electricity usage on app or on Scottish gas ( British gas) website no readings on my account and says not receiving readings….I can’t increase direct debit payment nor can British gas bill was due on 16th January they can’t generate one….after 3 online chats and a call they said meter faulty someone will be too repair it…. email yesterday can I take pic of meter and contact then via chat…. this chat completely contradicted everything others agents said……person said nothing wrong with meter and just data base for duel electricity tariff hadn’t been updated but once it was everything would work properly i changed taffif over a month ago 14th January… sent him pic as requested and said I would get everything sorted in next 7 days…..I smell complete bullshit ….. they’re call center people have no clue.. and tbh norther do I now