Reply To: Good condition bonus/Insurance claim

#296828
Ele
Participant

    They did say it was safe after I explained the damage to them,obviously if there was other damage when it went back I assume I wouldn’t get it.

    Although safe you do not have to drive with a dent in the door but you seem happy to do so

    As above have you asked if you will still get your gcb

    I hope you do get it

    I personally would want clarification

    If they said no you will not get it

    You can if you wish to do so insist on the repair and possibly be charged £100 excess ( returnable if agreed no fault) and then that way your £250 gcb should be safe

    Best thing either way is to get reassurance in writing from motorbility

    I can only advise and explain how I would do things

    Maybe you could update us following the handback

    That way we can all be a little clearer if/when we are ever in the same spot

    Again I hope it works out for you