Mine was refused by Ohme , they sent out an inspection guy, not the local installer, reason given was the site for the charger was too far from the fusebox and it was a listed building.
Funny thing was – we had already run two 6mm cables and had a fully working 7kw dumb charger on the wall, we just wanted a straight swap (which I know they have done for other motability customers, so it’s not because there was one there already). House already upgraded to a 100a supply etc, it was the simplest of jobs. As for being listed, the local planners don’t care, as long as it’s not on the front of the building & no cables are run around the outside of the building. Been there, got consent in 2021, so swapping a small box for another small box…
I was looking forward to switching to Intelligent Octopus or one of the other offered smart cheap rates. Seems whenever Motability offer a charger, I just have to do it myself (the old BP offer, they never got back to me after I sent all the pics etc, so I organised the current dumb charger install in 2021) .
In life, it's not who you know that's important, it's how your wife found out.