Evening all Been trying to use ohme epod charger for the 1st time but my vehicle Renault Scenic etech wont pair with it.Message reads “ we’re having trouble communicating with your Renault account.You can always try pairing it later.” I’ve tried deleting and reinstalling both apps 3 times now and still no joy.Any help would be much appreciated and I am with Ovo energy if that makes any difference.I did successfully charge on a Tesla rapid charger last Monday with zero problems.
Thats normal, check the reviews they’re terrible.
Cant pair my Hyundai ioniq 5, dad cant pair his audi q4 etron or his kia ev6.
I spoke to ohme who said its an ongoing issue they’re aware of, complaints on their reviews as far back as 4 months about it so they have no intention of fixing it.
You can still charge without pairing it, just plug in and then authorise the charge from ohme app