@Kezo yes i turned the ct clamp around so the arrow goes towards fuse box. The ohme app doesn’t provide any live data, its just stuck on -2 and switching on kettle or charging car does nothing, the value doesn’t change. Previous it was on zero and didn’t change at any point either until they changed load limit to 80A which caused it to display -2. Ive now been waiting 3 days for technical support to come back to me on whether the software is up to date. I really regret getting the thing installed
Cycle power off/on again and if that doesn’t sort it, phone Ohme and tell them you want an engineer out, to sort it as soon as.
Don’t suffer alone inform Motability of the problems – if you’d have contacted the ceo, it would have been sorted in 24hrs 🙂