@markah2007 can you put a pic up of the advanced settings page again. Where the cable from the CT clamp terminates in the grey box, check non of the cat5 wires have snapped or come loose out of the Wago connectors.
No wires are loose, advanced page still shows 0A load limit but ive spoken with ohme twice and they told me its definitely 80A on their system and should update eventually on my app, i just think they’re a terrible company with a great product which theyre letting down. People have been telling them the app is broken and they cant connect their car for over 3 months on reviews and they haven’t bothered trying to fix it, many reviews with 3kw max charging like me.
Strange the app hasn’t updated if they have told you its showing good their end. You need Ohme to send someone out and recommission the charger.
I would put a complaint in with Motability or better still to the CEO and tell them the problems youve had and its not acceptable, as youve contacted Ohme twice with no joy and you want someone out to fix it ASAP email andrewmiller@motabilityoperations.co.uk