@Borris I’ll second @Glos-Guy ‘s comment, as I to got to pick the trim and colour choice from Tilbury docks.
thank you for all this info. I’ve since gone back to my dealer and he’s told me that it’s not just that simple they have to get permission from motability. Thinks he’s trying to fob me off I’m gonna call motability tomorrow an ask them to sort it.
To me, that sounds very much like they never ordered your car. If the paint cost needed approval from Motability, they would have had to do that before ordering your car. This is a big red flag. I think you need to use a different dealership. If you were prepared to say whereabouts in the U.K. that you live there may be someone on here who can recommend a good Hyundai dealer. I would happily recommend ours.