Rightly or wrongly, the grants team will put you in the cheapest mode of transport, with what “they” think will suit your needs best from what you initially told them on the application form. Unfortunately, what “they” think will suit, is rarely the case these days!
Given you are rejoining the scheme after a short break, you will most likely be entitled to the £700 New Vehicle Payment (NVP) however, this does not work in your favour if your asking for a grant. It use to be the case where you could add 50% from your own funds to the grant award I.E if you were offered a grant of £1000, you could add £500 yourself. Sadly to do this now would result in the grant being reduced and the full NVP being used!
My advice would be to book extended test drive’s in the vehicles offered and if there is any pain or discomfort to the driver, driving or getting in or whether the vehicle access is too high or low and report back to your grants advisor saying none of the offered are remotely suitable (state reasons), which would only result in an early termination, which you wouldn’t want!
Are there any vehicles suitable within your grant award that your advisor hasn’t mentioned?