Reply To: Unable to enter VIN number in MyRenault app

#286343
ZZleeZZ
Participant

    Quite frustrated with my dealer. Ordered the car on the 20th and they said it could be here in 2 weeks (also that it could be longer, but who listens the the worst estimate?) Since the order went through I have been trying to get tracking from them without any success. Have logged into the my Renault website with my email address and my wife’s (not sure which they used for the order) and neither shows an order. That’s why I was interested in the VIN number as they gave me that. But if that wont work till we have the car I don’t see the point in them giving it to me now.

    Have emailed two different people at the dealers today, the “Product Genius” who we have been communicating with, and the Motability specialist. No reply. If I don’t hear tomorrow I will start getting cross and considering taking my order to another dealer.