Hi all
Not good news, talked to VW UK today.
Dispute me pointing out that at the time of ordering our Max, the only mention of subscription was We connect and it was for 3 years That no sales person ever talked about subscriptions.
VW ”
“Thank you for your contacting Volkswagen Digital Services.
All prices are available for display to you via the VW Connect-shop before you conclude your order.
We would like to inform you, that you have to log in to VW Connect-shop 14 days before your licenses expire to see about the prices.”
In other words some cars get 2 years We connect Plus and Traffic assist with mass data and other cars get it for 3 years. It depends on the date the car was built, the software it came from the factory with, the software it’s been updated to now.
I asked about the voucher code that can be input at the point of ordering the “services” and was told a firm “No”.
I find it disappointing that VW are forcing some of their customers down the subscription route. But I’m not surprised, VW via subscription “services’ have found a way for cars to keep giving VW money each year.