June 18, 2024 at 11:48 pm
#282366
Hi everyone I have been following for few months now with great interest. I ordered my Volvo xc 40 2/01/2024 I have had no contact from dealer since order patiently waiting. Decided to ring today, salesman said I will check for update came back and said it arrived last week when do you want to pick up. Shocked to say the least. It’s a my25 with factory tints that’s what he told me. I will update on Thursday if all is true.
That’s just awful customer service. I’d make a formal complaint to not only the dealership’s principals but also to Volvo.