I think they’re very much all alike. Then once they have your order you never hear from them until they contact you to make payment for the AP. There are the odd ones around who will try to accommodate us with more accurate information but in the main I’ve found them to be rare. I wouldn’t say that this is because we are Motability customers though, more something that is prevalent in the industry.
Believe it or not I was barred from a well known Motability Facebook group for criticising dealers as this could potentially jeopordise their relationship with dealers who often gave advanced notification of upcoming AP/availability changes. No warnings, just a straight Go to jail card, lol.