Hi all ordered our Enyaq 85 Estate Race Blue with Transport Pack on Nov 25th 2023 just confirmed build date of week 21. Only getting the price from Jan 2024 and the dealer won’t move on it either as Motability have told them not to reduce the price any further under any circumstance. Even an email to the CEO of Motability proved unsuccessful and they still refused to budge so now involved the Financial Ombudsman Service as it was reduced in January then why not now??
Ours has been reduced 2 times we simply told the dealer to cancel the original order and resubmit it so we can get the lower ap. 10 minutes after the call we received email and logged into our online account and the new price was showing. I would just cancel the full order no need to contact the ombudsman as your original order was at agreed price will not change anything. Your order simply needs cancelling and you then just resubmit it. We saved £100 I think it was on January price and then was another £500 off from the last drop in AP. Till the vehicle is delivered and you input your pin at the dealership the contract is not legally signed so you can cancel at anytime as we have done twice. Also it did not affect our build date
Our car is the 85x sportsline plus ordered 28th December build week 13 and expecting delivery anytime soon. Last update it was at the port in Germany waiting.
