Funny you should say that when they said there was nothing they could do about the hire car I said can I start an official complaint then please. Next email they extended till 19th April I guess to shut me up.
Yes I must write a proper complaint out by post. I get hire cars have to go back some time but the long wait for new cars isn’t my fault, the long wait to write mine off wasn’t my fault either so you know I expect a little flexibility.
I’ve never had the experience of worry free each time I’ve needed a hire car for breakdowns etc I get the none available and have to fight for one.
If I wasn’t in love with the Enyaq I’m close to getting I think I’d be tempted to go back to old bangers. Best car I ever had was a £550 2003 Mondeo Ghia X 2.5 V6 had 140k miles but it was solid and LOADS of fun and had airconditioned leather seats mmmmmmm lol.