I finally received a reply from OHME regarding my proposal to fit an OHME-Epod, as opposed to an OHME Home Pro at an installation cost of £1343 and use a 15m cable (purchased by myself) from the EPod.
Totally ridiculous reply, are OHME implying the charger cable over 8m are dangerous, if so all suppliers selling these cables are putting EV owners at risk.
Or, is this reply based on the installer, no profit with a standard install?
Does OHME police every OHME-Epod charge point installed, just incase someone uses a “long cable”…..I think not!!!
Just total nonsense from OHME and their installer.
The email read:
Hi J*******,
We received an update from our account operations team and installation partner today advising that we would not be able to do the installation as per your description below. We wouldn’t be comfortable offering an installation where a long lead from the charger to your parking space was the proposed solution.
Whilst I understand that this is frustrating because it means that we have to revert to the original proposal, this is the only installation we feel comfortable completing and ensuring that it meets our high quality expectation of every installation.
If you’re unhappy with this outcome, we would encourage you to reach out to our complaints team at complaints@ohme-ev.com.
For the time being, we have placed your account on hold until you make a decision about how you would like to proceed.
Kind regards