I’m alsoa member of that group. My car got the software upgrade on the 13th January. It came into the country on the 2nd.
Dealer lied, saying the importer hadn’t sent it to them yet. When I finally complained through three levels of escalation at Renault UK, I discovered the dealer could have had it anytime after 15th Jan but hadn’t called for delivery because “their compound was full”.
Dealer is a pile of shite. I will have to use them for servicing though ‘cos next nearest dealer is 50 miles away.
It will take very little to go wrong with the car in the first 30 days to trigger me starting the rejection process. My whole experience has been really very shoddy. I should be feeling excited, instead I’m feeling “Meh, when’s the Subaru Forester/new Kodiaq coming on the scheme?”
Current: MY24 Renault Austral Iconic FHD.
Ordered 5/2/26: Chery Tiggo 8 'Summit' ICE
Previous Motability cars:
2013 Ford Focus estate auto.
2016 Vauxhal Zafira 1.4T SE Auto.
2019 Ford Kuga Vignale 1.5 auto AWD. (Ext lease)