When we were last looking to change (3 years ago) the worst dealership by a country mile was Volvo. They were so bad and unhelpful I complained to Volvo UK and they didn’t want to know either. I appreciate that it can vary enormously by dealership, but I was quite relieved that I found a car that I preferred from a different manufacturer.
We weren’t impressed by our local Volvo dealership either. We felt that we just weren’t the kind of clientele that they’re used to dealing with.
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark