I have been waiting 3 weeks for the dealer to change my order from the sport to the m-sport. Rang the other day and was told there was 70 in a queue waiting to be changed over.
i recommended you visit the showroom and speak to your dealer. It shouldn’t take 3 weeks to place a new order through motability and bmw ordering system
Make sure you mention to him you are a member on the motability forum group and many people have manage to get this changed over
My dealer changed my sport to m sport in front of me when I visited him, he also updated my order on motability system and manage to get me the same build slot as my original sport order