Yes, I’m well aware, it’s a common problem on VAG cars. I’ve found that by locking it several times once the lock makes a louder sound it will then open next unlock (if that makes sense).
Again it’s a new and improved system that wasn’t needed, my Ateca never once failed to open in over 3-1/2 years. I’ll be mentioning it to the dealer when the car goes in to have the subwoofer looked at on Wednesday. There’s already another 85x user on the facebook Enyaq group who thinks his subwoofer isn’t working properly either!.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!